meet the salon and spa owners

Jen began her journey as a hair stylist at the Aveda Institute of Minneapolis, where she graduated in 1996. With a passion for learning and evolving in the ever-changing world of beauty, she has continued her education across the country. She has trained in Chicago, New York, Los Angeles, Texas and Kentucky to stay on top of the latest hair trends and techniques. 

Jen has been Oribe-obsessed since the brand launched in 2008 and is known for creating personalized styles that suit each client's needs. She has an extensive knowledge of the world of hair color and is skilled at cutting many different styles of hair, which makes her truly unique. 

Jen takes her time consulting with her clients and ensuring they leave feeling confident, beautiful, and fully satisfied with their experience.

She is dedicated to delivering stunning results while exceeding expectations every step of the way. She strives to provide a high-quality, luxury experience for everyone who sits in her chair. 

Katie's journey in the salon and spa industry started in 2007, where she quickly found her passion for both beauty and business. She graduated with honors from the Minnesota School of Business in 2009.

Her love for the industry and dream of a happy and healthy work environment, for both clients and her team, led her to explore entrepreneurship. As a business owner, she has expanded her skills in media, marketing, accounting, networking, and business management.

Katie has been trained in Oribe since the brand’s debut in 2008 and has worked with, and loved, Eminence Organic Skin Care since 2009. Her deep knowledge of both product lines reflects her commitment to quality, results, and client satisfaction. 

Katie’s goal is to build strong, lasting connections with every client who walks through her door, and with every member of her team. Known for her optimism, leadership, and encouraging nature, she strives to create an uplifting space where everyone feels supported, inspired, and confident inside and out.

 Vivian is a gifted Advanced Practice Esthetician who began her career in the beauty industry in 2021. With a lifelong passion for self-care, she believes that taking time to care for yourself is essential to maintaining both inner and outer beauty. Her calming spirit, nurturing touch, and in-depth skin care knowledge create the perfect environment for clients to relax, recharge, and feel truly cared for.

Vivian’s dedication to her craft led her to return to school to earn her Cosmetology License, allowing her to expand her services and grow into a dual role as both a Hairstylist and AP Esthetician. She is trained in Oribe and Eminence Organic Skin Care, combining luxury products with expert technique to elevate every service.

Loved for her warm personality, meticulous attention to detail, and optimistic attitude, Vivian brings a personalized approach to every appointment, whether she's in the spa room or behind the chair. She brings a sense of calm and rejuvenation to every treatment—her expertise is something you won’t want to miss!

 Hannah is a talented Advanced Practice Esthetician and Hairstylist who began her journey in the beauty industry in 2016. She specializes in chemical peels, microneedling, dermaplaning, and brow and lash services. With a passion for results-driven treatments, she's dedicated to helping her clients achieve their skincare goals while building customized at-home regimens for lasting results.

Trained in Oribe and highly skilled and certified in PCA Skin, Hannah combines expert knowledge with advanced techniques to deliver exceptional care.

When she's behind the chair, Hannah enjoys coloring, foiling, and applying hand-tied, K-Tip and tape-in hair extensions. She loves helping her clients choose styles that best suit their look and lifestyle. She enjoys getting to know her clients on a personal level, ensuring they feel comfortable, heard, and welcome at every appointment. 

 Her enthusiasm for both skin and hair fuels her ongoing commitment to education and growth. Always striving to provide the best possible experience, whether in the treatment room or behind the chair, Hannah brings a thoughtful, results-focused approach to everything she does.

Kate discovered her love for hair when she interned at a salon during high school. She joined the salon industry in 2020, and our team here at refined REFLECTION in 2024. Kate takes the time to understand her clients’ needs and dedicates herself to achieving their desired look. Her favorite part about being a stylist is getting to know her clients and making their days better. She believes in continuing education and is always keeping up with the latest trends. 

Oribe Hair Care is a best-in-class, award-winning line that blends craftsmanship, performance, and decades of styling experience to create a truly luxurious haircare experience. Co-founded by legendary editorial and celebrity hairstylist Oribe Canales, the brand was born from a desire to push the boundaries of haircare innovation while celebrating individuality, glamour, and the art of styling.

Every product is meticulously formulated using high-performance ingredients, including the Oribe Signature Complex—an exclusive blend of watermelon, lychee, and edelweiss flower extracts—that defends hair from oxidative stress, photoaging, and the deterioration of natural keratin. From styling sprays that provide memory and hold to shampoos and conditioners that restore strength and shine, Oribe products deliver transformative results while offering a sensorial, spa-like experience.

With its iconic fragrance, sleek packaging, and editorial-level results, Oribe has become a staple among top salons, stylists, and beauty lovers around the world. Whether you’re looking to add volume, hydrate dry strands, or maintain color vibrancy, Oribe offers curated solutions for every hair type and styling need.

At refined REFLECTION, we’re proud to use and recommend Oribe Hair Care—because your hair deserves nothing less than exceptional.

 Eminence Organic Skin Care is a globally recognized, award-winning skincare line rooted in the power of nature and a deep respect for wellness, sustainability, and results. Handcrafted in Hungary since 1958, Eminence has earned its reputation by blending the finest natural, organic, and Biodynamic® ingredients with cutting-edge green technology to create highly effective, professional-grade skincare.

Each Eminence product is made with fresh fruit pulps, botanical extracts, and nutrient-rich herbs—free from harmful chemicals, parabens, and synthetic fragrances. Instead, the line relies on nature’s most potent healing and anti-aging ingredients, such as stone crops, arctic berries, and yam and pumpkin enzymes, to address a wide range of skin concerns including acne, sensitivity, dryness, aging, and uneven tone.

Sustainability is at the heart of the brand. From eco-friendly packaging to the company’s tree-planting initiative (one tree planted for every product sold), Eminence is committed to environmental stewardship and holistic wellness. Eminence is also a certified B Corporation, meeting the highest standards of social and environmental responsibility.

At refined REFLECTION, we choose Eminence because we believe in offering our clients skincare that’s not only incredibly effective, but also safe, natural, and nourishing for the body and the earth. Whether you’re looking to calm, clarify, brighten, or deeply hydrate your skin, Eminence delivers visible results—while inviting you to indulge in a sensory, self-care ritual unlike any other.

PCA Skin is a trusted leader in professional skincare, known for delivering science-backed solutions that achieve visible, lasting results. Founded in 1990 by an aesthetician and developed by a team of dermatologists, PCA Skin pioneered the modified and enhanced Jessner’s peel and continues to be an innovator in clinical skincare, blending advanced science with a deep understanding of skin health and wellness.

Every PCA Skin product is formulated with carefully selected ingredients that work in harmony with the skin’s natural function—free from synthetic dyes, fragrances, harsh preservatives, and common irritants. With a focus on results without downtime, the line addresses a wide range of skin concerns, including acne, hyperpigmentation, rosacea, aging, and uneven texture.

What truly sets PCA Skin apart is its commitment to professional education, safety, and customized care. Their progressive—not aggressive—approach to chemical peels and targeted treatments allows professionals to build tailored treatment plans that evolve with your skin’s changing needs.

At refined REFLECTION, we trust PCA Skin for its clinical effectiveness and consistent results. Whether you’re seeking corrective treatments, gentle exfoliation, or a full skin rejuvenation plan, PCA’s innovative formulas—combined with expert guidance—deliver healthier, more radiant skin with every visit.

With PCA Skin, skincare is no longer just a routine—it’s a transformative journey backed by decades of research, clinical excellence, and proven outcomes.